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Well informed for your holiday

There are some things that you need to know before you begin your holiday with us. Here we have listed everything for you - but don't worry: If you have any questions, we are happy to be there for you in person!

Arrival and departure

Your room is available from 2 p.m. on the day of arrival. On the day of departure, we ask that you vacate the room by 11:00 a.m.

Dogs

For hygiene reasons, your four-legged friend is not allowed in the beauty centre, indoor swimming pool or dining room. We charge € 10.00 per night without food.

Prices

All prices are per person and day. With a new price list, all previous ones lose their validity. Printing, price and typesetting errors reserved.

The price differences result from the different size, location and equipment of the rooms. All other services are the same. The floor plans of the rooms are schematic, small structural changes are possible.

Overnight stay with breakfast

If you book an overnight stay with breakfast, the price will be reduced by € 20.00.

Travel cancellation

European travel insurance: Trust us with your holiday. Calculate the premium easily and book it via HGV Stornoschutz.

Cancellation

Cancellation is free of charge up to 30 days before the start of the holiday, any deposit already paid will be available in full for another stay. Up to 15 days before arrival, 40 % of the agreed arrangement will be charged. In case of cancellation at short notice, early departure or late arrival, we charge 80% of the booked arrangement.

Method of payment

Cash, Euro or travellers cheques, EC card, Bancomat, Visa and Mastercard. We grant a 1.5% discount for cash payments.

Prices for children

As a family business, we love children. And that is not only seen with the room price and the children's portions, we offer family-friendly discounts. The following discounts apply to two full-paying adults: 0 to 2 years: free; 2 to 4 years: 80%; 5 to 8 years: 60%; 9 to 14 years: 50%; 15 to 17 years: 40%

Free children package: Cot, baby bath, baby monitor, high chair, bottle warmer. Please book with the reservation.

Local tax

The local tax is levied per guest and per night by the accommodation establishments. This amounts to € 1.90. Children under 14 years of age are exempt from paying local tax. The local tax is due upon departure and is shown separately on the invoice.

Holidays made personal

With an offer, booking is double the fun

Golden autumn

15.10.2024 – 03.11.2024
7 Nächte

When autumn comes in Merano and Environs, South Tyrol welcomes visitors to enjoy the traditional festival of Törggelen. In the wine taverns, cellars and inns locals and visitors alike can gather together socially and enjoy a traditional harvest festival feast.

from 133 € Price per person / night

Spring awakening

06.04.2025 – 13.04.2025
7 Nächte


With the first warm rays of sunshine and nature’s gentle awakening, it’s the perfect time to rejuvenate body and mind. Fresh mountain air, blooming landscapes, and soothing tranquility invite you to take a break from everyday life. Explore the awakening surroundings with peaceful walks or outdoor activities, and unwind in our wellness oasis after an active day. Spring is the ideal opportunity to recharge and enjoy the beauty of nature.

from 125 € Price per person / night

Easter

14.04.2025 – 27.04.2025
7 Nächte

Celebrate Easter in the midst of the awakening spring landscape and let yourself be enchanted by the festive atmosphere. The Easter Bunny not only brings joy to the children, but the region also shines in bright colors.


from 128 € Price per person / night

Flowering

28.04.2025 – 25.05.2025
7 Nächte

The apple blossom season is the absolute highlight of spring in South Tyrol. Between April and beginning of May, the apple blossom transforms the region’s orchards into a pink and white sea of colour.

from 125 € Price per person / night

Pentecost

26.05.2025 – 15.06.2025
7 Nächte
from 128 € Price per person / night